Posts Tagged ‘Workplace Issues’

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We live in a fast-paced, relentless world. People just have too much in their hands and they lose sight of some of those things which are somewhat important to their well-being. As a matter of fact, stress management tips are fast becoming something we constantly look for when we do get some time. That is because most of us simply do not have the luxury of time we need in managing pressure like we should. So we all need to learn how to relieve stress at least just a little bit better. In learning how to relieve being stressed, first, you have to analyze or examine your lifestyle.

Determine if there are some things that you are doing which could be counterproductive to what you want to achieve in your life. In order to do this, you can take a breather and take a look at all that is taking place in your daily activities. Do you often find yourself worrying and stressing about things that actually do not give any benefit to your life? Or do you often work very long hours in the office? Examine your life and activities first for your initial steps on how to relieve stress. After examination, you can then consider the physical effects of being stressed.

Do you always find yourself forgetting some things? Do you often find yourself skipping your meals, eating junk food rather than healthy food and not getting adequate exercise? Or worse, no exercise at all? Do you already possess some signs of aging although you are much so young to have them? These are just some of the physical signs or effects of being stressed. To learn more on how to relieve stressful moments, you need to take note on what it is that you are doing to your body.

3 Quick Methods to Relieve Stress:

1. Say no to only one thing once a week. Try not to volunteer for something and tell those abusing you or taking advantage of your time to take a hike. If you think you have simply too much of anything which you can’t take, just say no. You have to worry about yourself first.

2. Allot even just an hour for a day or 4 hours twice a week for time or moment just for you. During this period, make this your relaxing time. Do not do some work for your job. Or do not work around your house or spend time thinking or worrying—just relax.

3. Rejuvenate Your Spirit. It always helps to take a break once in a while. The most important part of this is knowing when and how to do this. And while there are different aids to help you learn this, implementing it can only come from an experiential realization that there is only so much stress your body can take.

These stress management hints are sure effective ways for you to start taking care of yourself and well-being. Just by looking at those harmful effects of being stressed and you’re sure to see why knowing and implementing how to relieve stress is a very crucial component of your health and wellness. Find an outlet to just dwell, think and be grateful. Exercise and look into food supplements that will make a difference in your body and mind and relieve the stress so you can lead a healthy, productive life.

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Whatever happened to customer service? Customer Service 1

 

Yesterday, I walked into a restaurant and the hostess took me to a booth to be seated. Noticing that there was water on the seat I asked the hostess for something to wipe it up with.

 

Now, had I been the hostess I would have gotten a cloth and wiped it off for the customer. But the hostess returned with two paper napkins and handing them to me said, “Here ya go.”

 

That’s just a small, but telling, example of the extent of the decline in customer service that exists in the US. Restaurant customers should not have to clean up the table (or seat) from the previous customer. This young hostess probably didn’t even realize that what she was doing was asking the customer to finish busing the table. But in effect she was.

 

Other areas where poor customer service seems to be rampant: long delays in doctors’ waiting rooms even though you have an appointment; auto technicians who fix your car just enough to get it running while ignoring other obvious problems (because they are swamped or it’s not the issue you brought it in for); office workers who continually give priority to the customers on the ringing phone even though you walked up to their desk first. This is not a condemnation of all those employed in these occupations, but only a few examples of common challenges that customers face in getting service every day.

 

Regardless of how often social media sites say they “get it” when it comes to audience engagement and interaction, customer service seems to be a challenge for them as well. Despite the popularization of incidents like Dell Hell, there seems to have been little impact on many companies in the technology realm in terms of paying attention to customer service or making it a priority. Although Dell managed to turn around it’s customer service issues (see IdeaStorm), many sites expect customers who have questions or problems to use FAQs, help forums started and maintained by other customers, or an outside company that may or may not respond to your question (there are no ramifications for them if they don’t respond since it’s not their site that you had a question about).

 

It used to be that companies thought about how to handle customer service before they launched, before they even opened their doors. Now, it’s left up to the customers to either figure it out on their own, or spend hours looking for a company representative to talk to who may have an ulterior motive (sales) for talking to you.

 

All this to say that the status of customer service in the US has declined to an alarming low and there doesn’t seem to be any end to it.

 

In my book, that’s not service.

 

What do you think? What has your experience with customer service been like?